Guarding Services FAQ

Frequently Asked Questions

Is it possible to reduce the coverage?

We determine the coverage after conducting a risk assessment and reduction might leave you exposed. However, you may consider installing electronic systems to enhance the physical guarding, and that way we can reduce the number of guards.

How many guards do you have?

We have over 4 000 guards’ country wide, 900 of which are female

Turnaround time

We can deploy within 24 hours after risk assessment, signing of contract, and payment.

Value addition

Guard Monitoring Unit Emergency Cellphone Panic System

Major customers

We mainly service blue chip clients in various sectors including your sector …………….. Provide specific companies

Do you have theft incidents with your guards

Yes we do have some isolated incidents where our guards are involved in thefts. Some measures we have put in place to reduce such incidents include thorough vetting on recruitment, constant physical supervision, electronic supervision using Guard Monitoring Units, robust staff welfare initiatives

Do you refund me in case of theft?

Yes, we do as guided by the terms and conditions in our contracts. We also encourage all clients to have insurance

Do you offer Discount?

Our main cost driver is the guard’s salaries we also pay partly in USD, that way we can guarantee the provision of quality service

Are there any conditions where you can offer discount?

If paying USD cash
Number of shifts involved

Price is too high

A large part of the amount goes to our employees’ salaries. We also have a robust welfare programs e.g medical aid, funeral policy, agricultural input for employees. That way we can guarantee you value for your money

Have you been fired?

Yes, some company policies allow them to use one security provider for a specific period

Staff Welfare

Medical Aid
Funeral Policy
Agricultural Inputs
Bicycle schemes
Development Programs
Savings